This privacy policy sets forth the reasonable security practices and procedures adopted by FINANCIAL FRIEND to collect the data of registered users on its investment platform www.financialfriend.in (referred to as “website”) and the use of collected data. We truly value the trust you have placed with us. For providing seamless and convenient investment needs on our website/app, we have implemented the measures to protect the confidentiality, integrity, and the protection of your data, during storage and transmission of data. This privacy policy lists how we protect how we collect, protect, and use your data.

*This privacy policy is subject to updated from time to time and all users will be intimated accordingly

Collection of Data

To use the services offered by FINANCIAL FRIEND through its platform (financialfriend.in, referred to as “Website”), you are required to register yourself, which requires you to provide the basic information but not limited to an email address, mobile number, password, and other information.

In case you are availing services for investing in via financialfriend.in website or app, you are required to provide your personal information which includes but not limited to Name, Address, PAN number, DOB, Bank Account details, etc (collectively KYC Information) at the time of availing such services/products. The collection of all these data is mandatory as per governing bodies (SEBI and AMFI) in order to facilitate the online transaction and allot funds in coordination with AMCs.

We also collect your demographic details (referred to as “log files”) which includes but not limited to IP, location, gender, etc for maintaining the internal records and to improve our offerings.

Use of Collected Data

The information we collect (as stated in “Collection of Data”) will be used for the following purposes

  1. For conducting your Know Your Customer registration as required by governing bodies (SEBI and AMFI)
  2. Providing consultations addressing the specific issue or issues as per the request of a client
  3. providing with an analysis and recommendations to guide toward the achievement of your objectives.
  4. It may limit its analysis to those areas indicated.
  5. The Client understands that information regarding specific issues not revealed to or analyzed by It may have a direct impact on the suitability or accuracy of specific recommendations given.
  6. FF’s recommendations and services conclude upon the delivery of the Financial advice or plan, however, the Client is encouraged to re-engage the FF in the future.
  7. Issuing suitability statement in respect of its advice as per the regulation.
  8. FF would monitor the assets in the accounts and advise rebalancing the assets in the accounts from time to time.
  9. For completing your request for services passing your request to registered bodies.
  10. For delivering you alerts/notifications related to your investments 
  11. For periodically sending your emails and SMSs about your Investments, or any other information which we think may be interesting to you.
  12. Calling to know your investment needs
  13. The Company will store this data as long as we believe it to be necessary and appropriate in order to provide and manage our services.

*You, at any point in time can unsubscribe from our mailing list if you do not wish to receive any promotional or informational emails from us. However, this excludes transactional emails which get triggered at the time of transaction-related activity initiated from your end

Services

  • The FF will provide consultations addressing the specific issue or issues you request as prescribed in Annexure A.
  • It will provide you with an analysis and recommendations to guide you toward the achievement of your objectives.
  • It may limit its analysis to those areas indicated.
  • The Client understands that information regarding specific issues not revealed to or analyzed by It may have a direct impact on the suitability or accuracy of specific recommendations given.
  • The FF’s recommendations and services conclude upon the delivery of the Financial advice or plan, however, the Client is encouraged to re-engage the FF in the future.
  • FF would issue a suitability statement in respect of its advice as per the regulation.
  • FF would monitor the assets in the accounts and advise rebalancing the assets in the accounts from time to time.

Sharing of Data

We may share or transfer information, including Personal Information, internally within our group of companies.

We also share Personal and other Information with third parties, when this is required in order to provide, maintain, or improve our services and operation. This is the case with third party advertisements and affiliates; we share your information with third parties for the purpose of providing you with advertisements and offers we or third parties think you may be interested in.

We may also share your Personal Information and other information in special cases if we have a good reason to believe that it is necessary to: (i) comply with the law, regulation, subpoena or court order; (ii) detect, prevent or otherwise address fraud, security, violation of our policies or technical issues; (iii) enforce the provisions of this Privacy Policy or any other agreements between you and Fusion Media, including investigation of potential violations thereof; or (iv) protect against harm to the rights, property or safety of the Company, its partners, its affiliates, users or the public.

We will not share/sell/rent/trade any of your personal information with any of our affiliated third parties, excluding the governing bodies (SEBI, AMFI, AMCs) and the sister companies of Financial FRIEND. Further, we will not even disclose any of your personal information to our affiliated third parties.

How Do We Use Cookies?

A cookie is a small text file that gets stored in your computer (after taking proper permission) to track your preferences.

We do use cookies to store information about your preference (which includes but not limited to IP address, browser type, time, date, etc), and this is done by every single website present on the web. Every website which allows user to login uses cookies to track the user. Cookies help us to provide you with tailored needs as per your likes and dislikes by gathering the required information about your preferences.

If you are not happy with this, you can disable the cookies in your respective browser. However, doing this will make you unable to login and using the servers of this website.

Links To Other Websites

Our website may contain links to third parties (which include but not limited to payment gateways, banks, etc) of interest. Please make a note that if you use those links to leave our website on which we do not have any control, we hold no responsibility for the protection and privacy of information that you provide on those websites.

Security of Your Data

FINANCIAL FRIEND makes sure your data remains intact and secured. For enhanced security, all your information is stored behind Secure Layers of Firewalls, and all your sensitive information (Account Credentials) is stored in encrypted form for safeguarding. We do use techniques to authenticate our own members before accessing those data. However, we cannot completely guarantee the security of your information, which might be accessed, disclosed, modified, or destroyed, and it should be emphasized that you share this information at your own risk.

The information passed from your computer to our server at the time of login to our platform are also encrypted using at least 128-bit secure socket layer technology (SSL), which enables client and server application to communicate without eavesdropping, tampering of data.

Assignment

We may transfer or assign your information, without any notice, and without a need to receive your consent, to any third party as a result of the change of control, consolidation, merger, acquisition, or reorganization. You acknowledge that in the event of bankruptcy, insolvency, or receivership, we may have no control over the use and transfer of your Personal Information.

Feedback

If you have any questions/comments/concerns or just want to provide feedback regarding this privacy policy or security concern, please email us at Admin@financialfriend.in or call us on +91-9351104008.